A journey to find the perfect brew!

During the pandemic, I began experimenting with crafting the perfect brew. Perfection, I soon found out, was a myth. I changed the definition, in this context, to mean ‘the closest taste to what one liked from memory.’

What’s in a name?

old phone

Very close friends call me “Mad”. Some friends call me “Madhav”. My wife and thousands of my relatives call me “Madhu”, which means honey!

Book Mentor: Merav Richter

Hi! I’m Merav Richter. 10.9 on the Richter scale!Check out my story. STORIES THAT MATTER These are stories about people in business from a personal angle, what led them to start their business, what hardships in personal life have they overcome, what were the deciding factors in starting and/or staying in business, and why they […]

How to shock yourself to start the week?

Niagara Falls Hike

How do you shock yourself to start the week? All of us need support from others to overcome difficult situations. Sometimes, it’s to just get up on a Monday morning. Nature Break All of us need support from others to overcome difficult situations. Sometimes, it’s to just get up on a Monday morning. This week […]

Vishu: A Gastronomic Delight

A Kerala sadya (multi course lunch) is a glorious treat, and a feast for the eyes. There is an approach in going through the process of enjoying a good sadya.

How can you make your magazine profitable?

Person reading magazine

How can you make your magazine or corporate communications engaging and profitable? One has to change traditional mindsets to make a magazine profitable or a corporate communication (brochure, annual report) engaging.

Kayaking on Big Creek


The meandering Big Creek takes you through the marshes, thick vegetation of the Carolinian forest, to the open waters close to Lake Erie on an approx. 9 km four hour paddle. For first time kayakers the experience of kayaking in Big Creek is ideal before getting into choppy waters elsewhere.

How does one explain user experience to boomers?

Many boomers have bypassed the rapid developments in the digital world. Some, trying to connect with their grandchildren, have successfully crossed the digital divide. Others have given up fighting the constant changes in software, hardware, and network connections. With age, anxiety becomes a factor in anything and everything alien to their habits and environment.

IKEA: An iconic print magazine put to bed

iconic print magazine IKEA

When I heard that the beloved IKEA print catalogue was being retired, I was aghast! The last printed edition of this iconic print magazine in 2021 may well go on to become a collector’s item.

New Year Greetings

WISHING YOU A HEALTHY AND HAPPY 2021 Did 2020 change your life? There was no time in history when humankind was more connected and disconnected. COVID opened our minds and exposed our bodies. When it ‘crossed the Atlantic’, Canadians and Americans took notice. The hunt for N95 masks and hand sanitizers drove up profits and blood pressure. Sanitizers did […]

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man with shoulder bag in elevator

Health and well-being solutions for the new normal

Amit Gossain

From the MD's Desk

Cover intro

facade of building

Architect Story

Exploring trends with Architects in a post COVID world

24/7 Connected Services

Staying worry-ree with 24/7 Connected Services

Global Project

Predictive maintenance solutions for hospital in Finland

Global Safety Week

Home safe everyday

Great Place To Work

Happy employees lead to happy customers


The awards we receive are a validation of your trust


Social endeavours to help those in need

Customer Handover

Meeting customer commitments during the pandemic

Customer Touchpoints

Increasing customer commitments with two recently inaugurated facilities

Customer Interview

"KONE is a trusted reliable partner!"

SURGE is KONE INDIA’s customer magazine. Rights of re-production is reserved.
KONE Elevator Private Limited, 9th Floor, Prestige Centre Court, The Office Block, Vijaya Forum Mall, No 183, NSK Salai, Arcot Road, Vadapalani, Chennai – 600 026.
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Editor-in-Chief: Ritika Chandhok | Published by: KONE Elevator India Private Limited | Editorial Office: Ideascape Communications Pvt. Ltd.